Beyond Food™ 1:1 Coaching Agreement
This Coaching Agreement (“Agreement”) is between Kanna Laird International LLC (“Coach,” “I,” “me,” or “my”) and you (“Client,” “you,” or “your”).
By purchasing or participating in Beyond Food™ 1:1 Coaching (“Coaching”), you acknowledge and agree to the terms below and represent that you are 18 years of age or older and legally able to enter into this Agreement.
1. Scope of Coaching
Coaching is a supportive, educational, and goal-oriented process. It may include topics such as eating patterns, emotional regulation, boundaries, stress, self-trust, body image, lifestyle, and behavior change.
The specific package, number and length of sessions, and any included between-session support are those stated at the time of purchase.
Coaching is not medical care, nutrition therapy, psychotherapy, or mental health treatment. I do not diagnose, treat, prevent, or cure medical or mental health conditions.
Coaching is not a substitute for care from a physician, therapist, psychiatrist, registered dietitian, or other licensed healthcare provider.
If support outside the scope of Coaching may be appropriate, I may suggest that you seek additional professional care or resources.
2. Client Responsibility
You are responsible for your own choices, actions, health decisions, and results.
You are responsible for determining whether the information, discussion, or actions explored through Coaching are appropriate for your individual circumstances and for seeking qualified professional care when needed.
Individual experiences and outcomes vary, and no specific results are guaranteed.
3. Not for Crisis or Emergency Support
Coaching is not designed for emergency or crisis support.
If you are in immediate danger, believe you may harm yourself or another person, or require urgent medical or mental health assistance, contact the appropriate emergency services or crisis resources in your location.
4. Communication and Between-Session Support
Primary administrative communication is via email:
kanna@kannalaird.com
If your package includes between-session support, the applicable communication channels and support hours will be provided in your onboarding information.
Between-session messaging is not monitored continuously, and no specific response time is guaranteed unless otherwise stated.
Between-session communication is not intended for emergencies or crisis support.
5. Scheduling and Late Arrivals
Sessions are scheduled in advance using the booking method provided.
If you arrive late, the session will still end at the originally scheduled time.
6. Rescheduling and Missed Sessions
Please provide at least 24 hours’ notice to reschedule a session.
Changes made with less than 24 hours’ notice, cancellations, or missed sessions may be treated as used and may be forfeited at Coach’s discretion.
7. Program Term and Session Expiration
Beyond Food™ is designed to be completed within the timeframe described at purchase.
Unless otherwise stated at purchase or agreed in writing, all coaching sessions must be used within 12 months of the purchase date.
Any unused sessions remaining after that period may expire without refund or credit.
8. Payment Terms
Payment terms, including paid-in-full or payment-plan arrangements, are those agreed to at checkout or invoice.
If you choose a payment plan, you are purchasing the full Coaching program and agree to complete all scheduled payments.
A payment plan is not a month-to-month membership or subscription and cannot be canceled simply by discontinuing Coaching or choosing not to participate.
By selecting a payment plan, you authorize the payment method provided at purchase to be charged automatically according to the payment schedule presented at checkout until the agreed balance has been paid in full.
If a scheduled payment fails and is not resolved within 3 days, Coaching sessions, between-session support, and program access may be paused until the account is current.
After the applicable refund period has ended, stopping participation does not cancel future scheduled payments or any remaining balance, except where otherwise required by applicable law.
9. 14-Day Peace-of-Mind Guarantee
If, after your first Coaching session, you decide that Coaching is not the right fit, you may request a refund within 14 calendar days of the date of your first session by emailing:
kanna@kannalaird.com
Any payment-processing, bank-transfer, currency-conversion, or similar fees that are not returned to us may be deducted from the refund.
Access to Coaching, between-session support, and related program materials may be terminated upon refund.
After the 14-day refund period, payments are non-refundable and any remaining scheduled payments remain due, except where otherwise required by applicable law.
10. Confidentiality
Information you share within the Coaching relationship is treated as confidential. However, confidentiality is not absolute, and Coaching communications may not have the same legal privileges that apply to certain licensed healthcare or psychotherapy relationships.
Information may be disclosed:
・with your permission;
・when required or permitted by applicable law or legal process; or
・when I reasonably believe disclosure is necessary to address a serious and immediate safety concern.
Personal information may also be handled by third-party service providers used in connection with the business, as described in the Kanna Laird International LLC Privacy Policy.
11. Intellectual Property and Use of Materials
Coaching materials, frameworks, worksheets, audio or video resources, written content, and other materials provided by Coach are for your personal use only.
You may not copy, reproduce, distribute, sell, publish, share, or commercially use these materials, in whole or in part, without prior written permission.
Program login details or access to paid materials may not be shared with another person.
12. Recording, Transcription, and Media
You may not audio- or video-record Coaching sessions or use automated transcription, AI meeting, or recording tools during sessions without prior written permission.
You may take personal written notes for your own use.
Your name, likeness, or identifiable personal story will not be used in public marketing without your explicit written consent.
13. Technology
Coaching may involve third-party technology such as video conferencing, email, scheduling platforms, messaging tools, website or course platforms, and payment processors.
The availability, operation, security, and practices of independent third-party services are outside Coach’s direct control.
Coach is not responsible for outages, interruptions, or other issues caused by third-party services outside Coach’s reasonable control.
14. Ending or Terminating Coaching
You may choose to stop participating in Coaching at any time by emailing kanna@kannalaird.com.
Stopping participation does not automatically create a right to a refund or cancel outstanding or future scheduled payment obligations after the applicable refund period.
Coach may suspend or terminate Coaching or program access if you:
・materially violate this Agreement;
・engage in abusive, threatening, or inappropriate behavior;
・repeatedly fail to meet payment obligations; or
・misuse or improperly distribute program materials.
Coach may also determine that continuing Coaching is outside the appropriate scope of the Coaching relationship.
Where Coaching is terminated because of Client breach, nonpayment, or voluntary discontinuation after the refund period, any outstanding payment obligations may remain due.
15. Governing Law
To the extent permitted by applicable law, this Agreement is governed by the laws of the State of Arizona, United States.
16. Relationship to Other Terms
The Kanna Laird International LLC Website Terms & Conditions and Privacy Policy also apply where relevant.
If there is a conflict between this Agreement and the general Website Terms & Conditions regarding Beyond Food™ Coaching, this Agreement will control with respect to the Coaching service.
If any provision of this Agreement is determined to be unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
17. Agreement Acceptance
By purchasing, accessing, or participating in Beyond Food™ 1:1 Coaching, you acknowledge that you have read, understood, and agree to this Agreement.